SlotWatch Terms of Service

This is a starting template only. Please have it reviewed by qualified legal counsel before you rely on it.

Last updated: 2026-09-28

Welcome to SlotWatch. These Terms of Service ("Terms") are an agreement between you and SlotWatch ("SlotWatch," "we," "us," or "our") covering your use of the SlotWatch website and service at slotwatcher.app (the "Service"). By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

1. What SlotWatch does

SlotWatch monitors publicly available appointment availability at U.S. Tesla service centers you select and sends you an email when an earlier appointment slot appears. When you get an alert, you reschedule the appointment yourself in the Tesla app. Key points about how the Service works:

  • We send email alerts only. We do not send text messages (SMS).
  • We check for openings roughly every 5 minutes. This is approximate and may vary.
  • You can watch up to 3 U.S. Tesla service centers per watch.
  • We monitor real U.S. Tesla service centers based on the information available to us.

2. We are independent and do not touch your Tesla account

SlotWatch is an independent service. We are not affiliated with, endorsed by, sponsored by, or connected to Tesla, Inc. "Tesla" is a trademark of Tesla, Inc., and we use it only to describe what the Service does.

We do not require, ask for, or store your Tesla login credentials, and we do not access, log into, or make changes to your Tesla account. All rescheduling happens directly between you and Tesla in the Tesla app.

3. Your account and email accuracy

To use the Service, you create an account with a valid email address. Because our alerts are delivered by email, it's your responsibility to:

  • Provide an accurate, working email address.
  • Keep your account and email information up to date.
  • Make sure our emails aren't blocked or filtered out (for example, check spam settings).

You're responsible for activity that happens under your account. Please keep your login secure and let us know if you think someone else is using it.

4. Unlock fee and billing

SlotWatch is free to start — no card required. You set up a watch on up to 3 service centers, give us the date of your current Tesla service appointment and your email, and we start watching immediately. Nothing is charged, and no payment details are collected, when you sign up. By starting a watch, you agree that:

  • What triggers the fee: when SlotWatch finds an opening at one of your watched centers that is at least 3 days earlier than the current appointment date you gave us (a "qualifying opening"), we email you which center it is at and how many days sooner it is. Seeing that is free. The one-time $19 unlock fee is charged only if you choose to unlock the exact date and time of that opening. You pay through Stripe at the moment you unlock; we never charge you automatically.
  • Once per watch: the unlock fee is paid at most once per watch. Once unlocked, every later alert for that watch — including new qualifying openings — is delivered in full at no extra charge.
  • Smaller openings are always free: openings only 1–2 days earlier than your current appointment are always shown in full, for free, and never trigger the fee.
  • If we never find one, you never pay. If no qualifying opening appears, or you choose not to unlock, there is no charge.
  • When your watch ends: your watch runs until your current appointment date, then ends automatically.
  • Optional continuation: if you want to keep watching after your appointment date, you can opt in to a $6.99/month plan that you can cancel anytime from your dashboard. It is never started automatically.
  • Refunds: if you unlock an opening and the slot was already taken by the time you checked, email us at [email protected] within 7 days of the unlock and we'll refund the $19 in full. We keep watching for you either way.
  • Payment details are handled by Stripe under Stripe's own terms and privacy policy. We don't store your card number.

If we change the fee, we'll give you advance notice before the new fee applies, and you can end your watch if you don't want to continue.

5. Service provided "as is" — no guarantee of a slot

We built SlotWatch to help, but we can't promise results. The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied.

In particular, we do not warrant or guarantee that:

  • An earlier appointment slot will ever appear at the service centers you're watching.
  • If a slot appears, you'll be able to book it before someone else does.
  • Every opening will be detected, or that alerts will always be sent, accurate, complete, or on time.
  • The Service will be uninterrupted, error-free, or always available.

Earlier slots typically open up only when other customers cancel, which is outside our control. Tesla can also change its systems or availability at any time, which may affect or interrupt the Service.

6. Acceptable use

Please use the Service fairly and lawfully. You agree not to:

  • Break any law or infringe anyone's rights while using the Service.
  • Resell, redistribute, or share access to the Service without our permission.
  • Attempt to disrupt, overload, hack, or reverse-engineer the Service (this doesn't limit your rights under the open-source self-host option described below).
  • Use the Service to send spam or harass anyone.
  • Misrepresent your identity or use someone else's account without permission.

We may suspend or limit accounts that we reasonably believe are misusing the Service.

7. Self-hosting (open source)

We offer an open-source, self-host version of SlotWatch on GitHub. That code is provided under its own open-source license, and these Terms govern the hosted subscription service at slotwatcher.app — not your own self-hosted copy.

8. Limitation of liability

To the fullest extent allowed by law, SlotWatch and its owners will not be liable for any indirect, incidental, special, or consequential damages, or for any lost appointments, missed slots, lost time, or lost savings, arising out of or related to your use of (or inability to use) the Service.

If we're found liable for anything despite the above, our total liability to you is limited to the amount you paid us in the 12 months before the claim (or $19 if you hadn't paid anything). Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.

9. Termination

You can stop using the Service, end your watch, or cancel any optional continuation plan anytime from your account dashboard. We may suspend or end your access if you violate these Terms or if we stop offering the Service. If we discontinue the Service, we'll try to give reasonable notice. On termination, your right to use the Service ends, no unlock fee is charged after that point, and any continuation plan will not renew.

10. Changes to these Terms

We may update these Terms from time to time. If we make a meaningful change, we'll update the "Last updated" date above and, where appropriate, let you know by email or a notice on the site. Continuing to use the Service after a change means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of the State of [State], without regard to its conflict-of-laws rules. Any disputes will be handled in the courts located in [State], unless the law requires otherwise.

12. Contact

Questions about these Terms? Email us at [email protected] and we'll be glad to help.